Ambassador Hotel to pay Rs. 12 lakh to guests trapped in lift - Hindustan Times: Mumbai's prestigious Ambassador Hotel has been ordered by the apex consumer commission to pay Rs. two lakh each to six of its guests who had been trapped in its lift for over two hours eighteen years ago.
The National Consumer Disputes Redressal Commission (NCDRC) held Narangs
International Hotel Pvt Ltd, which manages Ambassador Hotel, "squarely negligent" for not ensuring proper maintenance of its lifts and not taking prompt steps to rescue the trapped guests.
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