Mississauga Article: Human error, mechanical failure behind elevator nightmare: Staff re-training and better tracking tools are just some measures Peel Region is taking to address what it calls "an extremely serious failure" after an 87-year-old woman was trapped in a Malton nursing home elevator for 29 hours in late December.
Region staff presented today the results of three investigations into how Rosalie Rowsell, a resident of Malton Village long-term care facility, became stuck in the elevator shortly after returning home from a family outing on Dec. 23 at about 8 p.m.
Rowsell did not arrive back on her floor that night and facility staff believed she was staying with family.
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